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City Services Guide

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The area code is 325 unless otherwise listed.

SERVICES
CATEGORY
DIVISION
ADDRESS
PHONE
Abandoned Vehicles on Private Property Abandoned Vehicles on Private Property (Report Junk Vehicle) Community Enhancement 555 Walnut 437-4590
Abandoned Vehicles on street Abandoned Vehicles on street (Report Junk Vehicle) Police 450 Pecan 673-8331
Abilene Area Agency on Aging West Central Texas Council of Governments (non-City) 3702 Loop 322 672-8544
Abilene State Park Abilene State Park, Tuscola, TX (non-City) 150 Park Road 32
Tuscola TX 79562
572-3204
Abilene Youth Sports Authority Abilene Youth Sports Authority (non-City) 1135 EN 10th 692-2972
Addressing 9-1-1 Taylor County Rural Addresses [Abilene/Taylor Co 9-1-1] 555 Walnut 676-6674
Addressing, 9-1-1 9-1-1 District Administration Information Technology 555 Walnut, Ste B-13 676-6412
Adopt a Pet Animal Adoption Animal Services 925 S. 25th 698-0085
Adult Probation (County) Community Supervision & Corrections Taylor County 301 Oak S 674-1247
AIDS Sexually Transmitted Diseases/HIV Health 850 N. 6th St 692-5600
Air Travel Transportation, Commercial Air Airport Hwy 36 East of Loop 322 676-6367
American Eagle - passenger info American Eagle - passenger info (non-City) http://www.aa.com 1-800-433-7300
Americans with Disabilities Justice Department (ADA) (non-City) http://www.ada.gov/ 1-800-514-0301 (voice)
1-800-514-0383 (TTY)
Animals, Dead Animals, Dead Animal Services 925 S. 25th 698-0085
Animals, Household Pets Animals, Household Pets Animal Services 925 S. 25th 698-0085
Apprentice Licenses Apprentice Licenses Building Inspection 555 Walnut 676-6273
Artwalk Center for Contemporary Arts (non-City) 220 Cypress 677-8389
Birth Certificates Vitals Health 850 N. 6th St 692-5600
Boards & Commissions Boards & Commissions City Secretary http://www.ci.abilene.tx
.us/CitySecretary/
boards.htm
676-6208
Bonds, Contractor Contractor Bonds Building Inspection 555 Walnut 676-6273
Bonds, Sidewalks/Streets Bonds, Sidewalks/Streets Public Works 555 Walnut 676-6281
Burglar Alarms Burglar Alarms Police 450 Pecan 676-6535
Burn Ban Taylor County Judge (non-City) 300 Oak 674-1235
Bus Schedules (CityLink) Transportation, Public Transit 1189 S. 2nd 676-6287
Business Assistance/Finance Prog Business Assistance/Finance Prog Economic Development 174 Cypress 676-6390
Business Licenses Licensing ***The City of Abilene does not require a license to do business in Abilene***    
Call For Help Call For Help (non-City) 240 Cypress 673-8211 or 211
Careers, City of Abilene City of Abilene Jobline Human Resources 555 Walnut 676-6247
Cemetery City Cemetery Parks 633 Walnut 676-6094
Certificate of Occupancy Certificate of Occupancy Building Inspection 555 Walnut 676-6273
Children's Programs Reading Programs/Story Hours/Other Library 202 Cedar 676-6067
Children's Programs After-School Recreation Recreation 633 Walnut 676-6217
Children's Programs Summer Fun/Playgrounds Recreation 633 Walnut 676-6217
City of Abilene Jobline City of Abilene Jobline Human Resources 555 Walnut 676-6247
Codes, Animal Code of Ordinances, Chapter 6 Animal Services 925 S. 25th 698-0085
Codes, Building International Building Code Building Inspection 555 Walnut 676-6273
Codes, Electrical National Electrical Code Building Inspection 555 Walnut 676-6273
Codes, Food and Food Handlers Code of Ordinances, Chapter 11 Environmental Health 555 Walnut 437-4590
Codes, Housing Uniform Housing Code Building Inspection 555 Walnut 676-6273
Codes, Nuisances and Illegal Dumping Code of Ordinances, Chapter 19 Environmental Health 555 Walnut 437-4590
Codes, Plumbing International Plumbing Code Building Inspection 555 Walnut 676-6273
Codes, Swimming Pools and Spas Code of Ordinances, Chapter 29.5 Environmental Health 555 Walnut 437-4590
Community Development Community Development Economic Development 174 Cypress 676-6390
Computers for Public Use Computers for Public Use Library 202 Cedar 676-6025
Computers for Public Use Mockingbird Branch Library Library 1214 N Mockingbird 437-7323
Computers for Public Use South Branch Library Library 1401 S. Danville 698-7565
Consumer Protection Texas Attorney General (non-City) Contact Info 1-800-621-0508
Contagious Diseases Contagious Diseases Health 850 N. 6th St 692-5600
Counseling, Small Business Development Texas Tech Small Business Development Center (non-City) 500 Chestnut, 6th floor 670-0300
Crime Stoppers Crime Stoppers Police 450 Pecan 676-8477 or 1-800-868-8477
Damage & Destruction Flowers & Trees on Public Property Parks 633 Walnut 676-6223
Damage & Destruction Refuse Containers Solid Waste 149 Gann 676-6053
Damage & Destruction to sidewalks Damage to Sidewalks Public Works 149 Gann 676-6045
Day Care - Summer Camp Day Care - Summer Camp Community Services 633 Walnut 676-6217
Death Certificates Death Certificates Health 850 N. 6th St 692-5600
Directory Assistance Telephone Directory Assistance (non-City) http://www.anywho.com/ 1-411
Disabilities Americans with Disabilities (non-City) http://www.ada.gov/ 1-800-514-0301 (voice)
1-800-514-0383 (TTY)
Domestic Relations (Taylor County) Taylor County (non-City) 858 S 5th 674-1210
Door-to-Door Solicitation Door-to-Door Solicitation City Secretary 555 Walnut 676-6208
Downtown Projects Downtown Projects Economic Development 174 Cypress 676-6390
Driveway Approaches Driveway Approaches Public Works 555 Walnut 676-6281
Economic Development Economic Development Economic Development 174 Cypress 676-6390
Election Office (Taylor County) Taylor County Election Office (non-City) 400 Oak 674-1216
Electrical Board MPE Board Building Inspection 555 Walnut 676-6273
Electrical, Defective Wiring Defective Wiring Building Inspection 555 Walnut 676-6273
Electrical, Inspection Electrical Inspection Building Inspection 555 Walnut 676-6273
Employment, City of Abilene City of Abilene Jobline Human Resources 555 Walnut 676-6247
Enterprise Zone Enterprise Zone Economic Development 174 Cypress 676-6390
Festival Garden (at City Zoo) Festival Garden (at City Zoo) Community Services 633 Walnut 676-6217
Fire, Permits Fire Permits Fire Prevention 250 Grape 676-6434
Fire, Prevention Fire Prevention Fire Prevention 250 Grape 676-6434
Fire, Safety Education Safety Education Fire Prevention 250 Grape 676-6682
Fireworks Fireworks Police 450 Pecan 673-8331
Flyers, Distribution Policy Flyers, Distribution Policy City Secretary 555 Walnut 676-6208
Food Bank of West Central Texas Food Bank of West Central Texas (non-City) 5505 N. 1st 695-6311
Food Establishments, Inspections Inspections, Food Establishments Environmental Health 555 Walnut 437-4590
Food Stamps Texas Health and Human Services Commission (non-City) 4601 S 1st 695-6311
Frontier! Texas Tourism (non-City) 625 N 1st 437-2800
Genealogy Research Genealogy Research Library 202 Cedar 676-6029
Handi-Van Service (CityLink) Transportation, Public Transit 1189 S. 2nd 676-6402
Historic Preservation Historic Properties Planning Services 555 Walnut 676-6230
Household Hazardous Waste Disposal Solid Waste Recycling Public Works 2209 Oak 672-2209
Housing Public Housing (non-City) 534 Cypress 676-6385
Housing Public Housing Rental Assistance (non-City) 534 Cypress 676-6032
Housing, Buying Low to Moderate Income First Time Homebuyers Office of Neighborhood Services 555 Walnut 437-4576
Housing, Discrimination Complaints Fair Housing and Equal Opportunity [Dept. of Housing & Urban Dev. (HUD)] http://www.hud.gov/
offices/fheo/
1-800-333-4636
Housing, Local Authority Local Authority (non-City) 534 Cypress 676-6385
Housing, Rental Assistance Public Housing Rental Assistance (non-City) 4398 N 7th 676-6032
Housing, Self-Sufficiency Family Self-Sufficiency (non-City) 534 Cypress 734-5327
Housing, Single Family Single Family Rehab Office of Neighborhood Services 555 Walnut 437-4576
Immunizations Immunizations Health 850 N. 6th St 692-5600
Informal/Reference Informal/Reference Library 202 Cedar 676-6025
Internet, Wireless Free 802.11b/g Hot Spot Airport Hwy 36 East of Loop 322 676-6367
Jobs, City of Abilene City of Abilene Jobline Human Resources 555 Walnut 676-6247
Land Leases Land Leases (City owned property) Land Management 555 Walnut 676-6491
Landfill, Locations Privately owned landfills (non-City) FM 3034 672-7613 or 437-3093
Legal Aid of Northwest Texas - Abilene branch Legal Aid of Northwest Texas - Abilene branch (non-City) 500 Chestnut, Ste. 901 677-8591
Library Catalog 24-Hour Catalog Library www.abilenetx.com/apl 676-6025
Library Catalog Mockingbird Branch Library Library 1214 N Mockingbird 437-7323
Library Wireless Internet Wireless Internet Access 802.11b/g Library 202 Cedar 677-2474
Library Wireless Internet Wireless Internet Access 802.11b/g Library 1401 Danville 698-7565
Library Wireless Internet Wireless Internet Access 802.11b/g Library 1214 N Mockingbird 437-7323
Library, Children's Services Children's Programs and Services Library 202 Cedar 676-6067
Library, Children's Services Children's Programs and Services Library 1214 N Mockingbird 437-7323
Library, Renewals/Account Information Circulation Library 202 Cedar 677-2474
Library, Downtown Location Main Library 202 Cedar 676-6025
Library, Genealogy Genealogy Library 202 Cedar 676-6029
Library, Reference Reference Library 202 Cedar 676-6025
Library, North Branch Location Mockingbird Branch Library Library 1214 N Mockingbird 437-7323
Library, South Branch Location South Branch Library Library 1401 Danville 698-7565
Litter Litter Keep Abilene Beautiful 555 Walnut 734-3301
Loitering, Park Restrooms Loiterers in Park Restrooms Police 450 Pecan 673-8331
Loitering, School Areas Loiterers in School Areas Police 450 Pecan 673-8331
Maps Blueline Maps Public Works 555 Walnut 676-6281
Maps, City Street Chamber of Commerce (non-City) 174 Cypress 677-7241
Maps, City Web Geographic Information Systems Information Technology http://gis.abilenetx.com/
gis/TAGIC/
676-6412
Minority/Women Business Enterprise Minority/Women Business Enterprise Economic Development 174 Cypress 676-6390
Mosquito Spraying Request Mosquito Spraying Environmental Health 555 Walnut 437-4590
Motor Home (in non-Mobile Home Park) Motor Home (in non-Mobile Home Park) Planning & Development 555 Walnut 676-6237
Municipal Court Municipal Court Municipal Court 555 Walnut 676-6333
Neighborhood Watch Subscribe to email list: Neighborhood Watch Police/Responsive Intelligence Division 450 Pecan 676-6522
Open Records Request for Info Open Records Act Request for Info Legal 555 Walnut 676-6251
Parking Tickets Parking Tickets Municipal Court 555 Walnut 676-6333
Parks Fires in Parks (Regulations) Parks 633 Walnut 676-6223
Parks Hours in Parks Parks 633 Walnut 676-6217
Parks Overnight Camping Parks 633 Walnut 676-6217
Paving Assessment Paving Assessment Accounting 555 Walnut 676-6265
Permits Door-to-Door Solicitation City Secretary 555 Walnut 676-6208
Permits, Building Building Permits Building Inspection 555 Walnut 676-6271
Permits, Carports Carport Permits Building Inspection 555 Walnut 676-6271
Permits, Electrical Electrical Permits Building Inspection 555 Walnut 676-6273
Permits, Fire Fire Permits Fire Prevention 250 Grape 676-6434
Permits, Food Food Establishment/Vending Environmental Health 555 Walnut 437-4590
Permits, Mechanical Mechanical Permits Building Inspection 555 Walnut 676-6273
Permits, Mobile Home Mobile Home Permits Building Inspection 555 Walnut 676-6273
Permits, Plumbing Plumbing Permits Building Inspection 555 Walnut 676-6273
Permits, Pools/Spas Swimming Pools/Spas Environmental Health 555 Walnut 437-4590
Permits, Restaurant Regulations and Permitting Environmental Health 555 Walnut 437-4590
Permits, Sewage On-site Sewage Facility Environmental Health 555 Walnut 437-4590
Planning Subdivisions (Existing and New) Planning Subdivisions (Existing and New) Public Works 555 Walnut 676-6281
Plumbing, Inspections Plumbing Inspections Building Inspection 555 Walnut 676-6273
Plumbing, Sewer Connections Sewer Connections Building Inspection 555 Walnut 676-6273
Poison Control Poison Control Information (non-City) Contact Info 1-512-458-7268
Police (Non-Emergency) Police (Non-Emergency) Police 450 Pecan 673-8331
Police (Property Room) Police (Property Room) Police 450 Pecan 676-6580
Property, Destruction of Property, Destruction of Police 450 Pecan 673-8331
Protective Order District Attorney's Office (non-City) 300 Oak 674-1296
Purchasing/Bidding on City Purchase Purchasing/Bidding on City Purchase Purchasing 555 Walnut 676-6227
Recreation Centers/Activities/Programs Recreation Centers/Activities/Programs Recreation 633 Walnut 676-6217
Recycling Environmental Recycling Center Solid Waste Services 2209 Oak 672-2209
Recycling, Tree Limbs Tree Limb Recycling Solid Waste Services 2209 Oak 672-2209
Refuse Containers Containers & Receptacles Solid Waste Services 149 Gann 676-6053
Refuse, Complaints Nuisance Complaints Environmental Health 555 Walnut 437-4590
Refuse, Dumpster Rolloff Dumpster Solid Waste Services 149 Gann 676-6053
Refuse, Landfill Abilene Environmental Landfill (non-City) 1984 F M 3034 437-3093
Refuse, Landfill BFI Landfill (non-City) 85 FM 3034 672-7613
Refuse, Service Complaints Service Complaints Solid Waste Services 149 Gann 676-6053
Register to Vote Taylor County Elections Office (non-City) 400 Oak 674-1216
Restaurants, Permits Regulations and Permitting Environmental Health 555 Walnut 437-4590
Restraining Order Restraining Order/Justice of the Peace Office (non-City) 400 Oak 674-1261
Right-of-Way Acquisition Right-of-Way Acquisition Land Management 555 Walnut 676-6491
Road Conditions - Statewide Texas Department of Transportation (non-City) http://www.dot.state.tx.
us/travel/
road_conditions.htm
1-800-452-9292
Safety City Safety City Police/Youth S. 7th & Rose Park 676-6096
Seniors Senior Citizens Senior Citizens Services 2633 S. 7th 734-5300
Septic Systems (Inside City Limits) Septic Systems (Inside City Limits) Environmental Health 555 Walnut 437-4590
Septic Systems (Outside City Limits) Texas Commission on Environmental Quality (non-City) Contact Info 698-9674
Sewer Stoppages Sewer Stoppages Sewage Collection 701 E. Hwy 80 676-6000
Sewer, Connections Sewer Connections Building Inspection 555 Walnut 676-6273
Sexually Transmitted Diseases/HIV Sexually Transmitted Diseases/HIV Health 850 N. 6th St 692-5600
Sidewalks Sidewalk Repairs Public Works 555 Walnut 676-6281
Sidewalks Sidewalk Permits Public Works 555 Walnut 676-6281
Sidewalks De-icing Street Services 149 Gann 676-6045
Social Security Administration Social Security Administration (non-City) 1202 E S 11th 1-800-772-1213
STDs and AIDS Sexually Transmitted Diseases/HIV Health 850 N. 6th St 692-5600
Street Lights Report Outages Street Lighting, and possibly others (see address) www.abilenetx.com/
StreetLighting/
1-866-223-8508
Streets De-icing Street Services 149 Gann 676-6045
Streets Holes in Streets Street Services 149 Gann 676-6045
Streets, Addressing Street Addressing GIS 555 Walnut 676-6412
Structures/Demolition Substandard Structures/Demolition Substandard Building Inspection 555 Walnut 676-6277
Swimming Lessons Swimming Lessons Community Services 633 Walnut 676-6217
Swimming Pool Inspection (public pools) Swimming Pool Inspection (public pools) Environmental Health 555 Walnut 437-4590
Tax Assessor/Collector Central Appraisal District of Taylor County (non-City) 1534 S. Treadaway 676-9381
Tax Forms, IRS Tax Forms, IRS Library 202 Cedar 676-6025
Tax ID Number (Federal) Individuals Internal Revenue Service (non-City) Contact Info 1-800-829-1040
Tax ID Number (Federal) Businesses Internal Revenue Service (non-City) Contact Info 1-800-829-4933
Taxi Drivers License Taxi Drivers License Traffic and Transportation 555 Walnut 676-6281
Taylor County Extension Office Taylor County Extension Office (non-City) 1982 Lytle Way 672-6048
Teen Court Teen Court Municipal Court 555 Walnut 676-6204
Telephone Directories, Other Cities Telephone Directories, Other Cities Library 202 Cedar 676-6025
Texas Workforce Commission Texas Workforce Commission/employment information (non-City) 400 Oak
Contact Info
795-4200
Traffic Sign Repair Traffic Sign Repair Traffic Engineering 774 Sandy 676-6065
Traffic Signal Repair Traffic Signal Repair Traffic Engineering 774 Sandy 676-6066
Traffic Tickets Traffic Tickets Municipal Court 555 Walnut 676-6333
Unsafe Structures Unsafe Structures Building Inspection 555 Walnut 676-6277
Unsanitary/Hazardous Conditions Unsanitary/Hazardous Conditions Environmental Health 555 Walnut 437-4590
Vehicle Impound Lot Vehicle Impound Lot Police 2349 Sandy 676-6089
Venereal Disease Sexually Transmitted Diseases/HIV Health 850 N. 6th St 692-5600
Voter Registration Taylor County Elections Office (non-City) 400 Oak 674-1216
Water Bills Bills Water Office 534 Cypress 676-6405
Water Leaks Leaks Water Distribution 701 E. Hwy 80 676-6000
Water Quality Environmental Laboratory Quality Control 4209 E. Lake Rd. 676-6043
Water, Connect Hookups/Connections/Service Water Office 534 Cypress 676-6405
Water, Line Locating Water and Sewer Line Locating Water Distribution 701 E. Hwy 80 676-6425
Water, Misuse Reporting Watering Violations/Misuse Water Office 701 E. Hwy 80 676-6000
Watering Schedule Landscape Water Office

http://www.ci.abilene.tx.
us/WaterUtilitiesDept/
yearround.htm

676-6000
Weatherization Assistance A Call for Help (non-City) 240 Cypress 673-8211 or 211
West Central Texas Council of Governments West Central Texas Council of Governments (non-City) 3702 Loop 322 672-8544
West Nile Virus Request Mosquito Spraying Environmental Health 555 Walnut 437-4590
Wireless Internet Access Free 802.11b/g Hot Spot Airport Hwy 36 East of Loop 322 676-6367
Wireless Internet Access Free 802.11b/g Hot Spot Library 202 Cedar 677-2474
Wireless Internet Access Free 802.11b/g Hot Spot Library 1401 Danville 698-7565
Wireless Internet Access Free 802.11b/g Hot Spot Library 1214 N Mockingbird 437-7323
Women/Infant/Children (WIC) Women/Infant/Children (WIC) Health 850 N. 6th St 692-1680
Zoo Zoo Zoo Hwy 36 & Loop 322 (Nelson Park) 676-6085
Zoological Gardens Zoo Zoo Hwy 36 & Loop 322 (Nelson Park) 676-6085


**If the division is listed as non-City, it means the City of Abilene does not provide that particular service.

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